Privacy policy

Last updated: 9-March-2026

At Calithea, we respect your privacy and are committed to protecting the personal information of visitors and customers who interact with our website and services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or contact us.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect certain information including:

Personal Information

Information you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Any message or inquiry submitted through contact forms

Transaction Information

When you purchase artworks through the website, we collect details related to your order, including purchase history, payment confirmation, and delivery information.

Automatically Collected Information

We may automatically collect certain technical information when you visit the website, including:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Cookies and analytics data

This information helps us improve the functionality and performance of our website.

2. How We Use Your Information

We use collected information for the following purposes:

  • To process and fulfill orders
  • To communicate with customers regarding inquiries, purchases, or services
  • To provide customer support
  • To improve website functionality and user experience
  • To detect fraud or unauthorized activity
  • To comply with legal obligations
  • To send updates or marketing communications if you choose to subscribe

We do not sell or rent personal information to third parties.

3. Payment Processing

Payments on this website are processed through secure third-party payment providers integrated with the platform. Calithea does not store full credit card information.

Payment processors handle sensitive financial information in accordance with their own privacy and security policies.

4. Sharing of Information

We may share limited personal information with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting services (Shopify)
  • Analytics and performance tools
  • Legal authorities when required by law

These third parties are only permitted to use your information for the services they provide.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember user preferences
  • Enhance the browsing experience

You may disable cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain business records
  • Comply with legal and tax obligations

After this period, information may be securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no online platform can guarantee absolute security. By using this website, you acknowledge that any transmission of data over the internet occurs at your own risk.

8. International Users

Visitors accessing this website from outside the country in which Calithea operates acknowledge that information may be transferred, stored, and processed in other jurisdictions.

By using the website, you consent to such transfers where permitted by applicable law.

9. Customer Rights

Depending on applicable privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of certain personal data
  • Withdraw consent for marketing communications

Requests may be submitted using the contact information provided below.

10. Third-Party Links

Our website may contain links to external websites. Calithea is not responsible for the privacy practices, policies, or content of third-party websites.

Users should review the privacy policies of external websites before providing personal information.

11. Children's Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that information from a minor has been collected, we will take reasonable steps to remove it.

12. Limitation of Liability

While Calithea takes reasonable precautions to protect personal information, we cannot guarantee complete security of data transmitted over the internet.

To the fullest extent permitted by law, Calithea shall not be held liable for damages resulting from unauthorized access, data breaches, cyber attacks, or other security incidents beyond our reasonable control.

13. Changes to This Policy

Calithea reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.

Continued use of the website following updates constitutes acceptance of the revised policy.

14. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or the handling of personal information, please contact:

Calithea

Email: calitheapaint@gmail.com
Location: Lebanon